Features
VisitForm helps you reach your full potential securing and managing gated communities and their visitors and residents
Visitors
VisitForm gives you a complete overview of every vehicle and visitor entering your community. With our streamlined check-in process visitors will be efficiently checked in and residents will be assured that their privacy is being maintained.
With VisitForm's easy to use attendant interface your attendants can focus on welcoming visitors and guests while collecting all required information to make sure your community is safe. No more switching between different systems and tedious forms to fill out!
Vendors
As with the Visitor screen, the Vendor screens provides attendants with vital details for vendors such as proof of insurance, company and representative information, and access notes.
One click lets residents know when a vendor has arrived for them.
Residents
Through the Resident Portal App (Available on Android, iOS, Windows and Web), residents can also schedule visits, control their auto-admit/frequent visitor list, communicate with the gatehouse, update their information, and issue automated guest passes without the need to contact the attendants. The attendant screen will be automatically updated with this information in real-time.
The Residents Screen allows attendants to enter contact details and visitor management information for each resident. It also stores each resident's contact method preference which allows for improved customer service. The "Away" tab allows attendants the ability to track and monitor residents who will be absent from the community, and also manages requests for mail and package holds as well as other important details. "QR" code access passes can also be issued through this feature.
Frequent Visitors
With the Auto-Admit module the staff can edit an unit's frequent visitors lists and guests, called auto-admits. Auto-Admits are persons or vendors that are either allowed in or banned from the premises. The resident can also manage this list in the VisitForm Resident App.
The Auto-Admit/Guest list can also hold information about recurring vendors and time-limited visitors. And comments about their visits.
Vehicles & Traffic
With VisitForm's Vehicle Management tab the gatehouse can together with the resident (Resident using the VisitForm Portal App) manage an up-to-date list of all the vehicles that can pass through the gates.
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VisitForm can be integrated with various gate and camera systems. LPR Cameras and can be used in various ways for check-ins and further reduce queues and congestion. VisitForm can also store entry snapshots and other traffic information from LPR/ANPR and CCTV Cameras.
Messaging
Interact with your residents with two-way text (SMS) messaging, emails, in-app chat and broadcasts. No more tedious and time-consuming phone calls to communicate with residents.
A "virtual bulletin board" allows your attendants to see important announcements, memos, and shared notes. and much more!
Parking
With VisitForm Parking – an intuitive solution that streamlines parking permit management. Easily assign permits to vehicles, residents, or units, and keep an up-to-date list for efficient gatehouse operations.
Our mobile app makes verifying your vehicle's parking status effortless. With just a few clicks, you can quickly access up-to-date information on your parked vehicle, eliminating the need for complex navigation or additional steps. This streamlined approach ensures that staying informed about your parking situation is both simple and efficient.
Documents and News
With VisitForm, Manage and sharing important documents and news with your residents is effortless. Management can upload documents that can be easily downloaded by residents in the resident app.
Easily send timely news and updates directly to your residents app.
Tasks
Manage daily tasks within your community and gatehouse with VisitForm's Task feature.
Create checklists and assign, and easily manage attendant tasks in one place!
Mail & Packages
Track and manage mail, perishables and package deliveries/pick-ups. VisitForm can be used to send messages and emails to residents when mail arrives to the gatehouse.
VisitForm gives you an easy and straightforward tool to hold, track and manage mail and packages. Track Tracking codes and pick-ups. With the VisitForm Mobile app the gatehouse can also use OCR to quickly process packages. VisitForm can also be integrated with mail lamps and digital mail boxes.
Notes and Information
Share information between guards and shifts via a digital post-it board. Notes can automatically expire to reduce the amount of bloated information and notes. Ensuring your attendants only focus on currently important events.
Share updates, warnings, blocklists and other information between management and guards.
Service
Plan and manage service requests in the community. With VisitForms Service Request module you can easily file and store service request either from management, gatehouse or residents. Assign service requests, store fines and even communicate with the Residents through a text dialog.
Let residents report service requests and maintenance requests to the gatehouse. Such as requests related to gates, landscaping, trash removal, swimming pool, wildlife and much more.
Events & Alarms
With the Event Log module any events can be easily logged and noted. Enable your staff to easily notify the residents whenever events happens.
Report events to the board and residents such as number of police errands, fire trucks, power outages, ambulances, alarms, stranger sightings and much more.
Incidents
A fillable Incident Report form allows attendants to document incidents at your community with ease. The form also allows photos to be attached. And, since it's cloud-based, off-site staff can readily access important information and take necessary actions in real time.
Store photos and information about each incidents. Keep track and follow-up the progress of claims and reports with the VisitForm incident feature.
Shifts
Create and manage your on-site shift schedules with this convenient feature. Color-coding allows you to easily view a snapshot of your staffing and can also be used to verify payroll.
Schedule tasks and checklist for each shift. The VisitForm checklists helps your staff to perform important tasks and checks properly and in time.
Planning
With VisitForm's handy Planner feature, you can easily plan and manage shifts, community activities and events.
Export and filter your calendar and send out working hours to your staff. Export weekly and monthly calendar for your staff to a PDF file.
Reporting
VisitForm provides peace of mind with downloadable reports and detail-rich metrics that can be easily shared with the Board or residents upon demand.
Export visit, vendor logs, shifts, calendars and much more to formats easily imported into other software.
Cloud
With VisitForm your data is securely stored in the cloud. VisitForm is very simple to setup and can be done by your own site staff or by our representatives.
For companies with multiple locations, all sites can be set up within the same database, allowing for uniformity and ease of access.
There is no need to invest in expensive equipment or servers. No more IT maintenance or complex setups and updates. Updates are handled in real-time and our customer support is always available to assist with any system issues.
Missing a feature or having a question? Do not hesitate to contact us!
Review From Our Users
Forefront of digital solutions
In the ever-changing world of security, you can never be too secure. Our partnership with VisitForm has not only benefited our security attendants but our trusted clients as well.
MCI Security, — New York
VisitForm is easy to use!
VisitForm is very easy to use and carefully stores data in a way that enhances the way we protect our residents and their families.
Dolores Rorech, — Security attendant
Well thought out features
Many of the well thought out VisitForm features are helpful for the continuity of shifts and the way we transfer information from one security attendant to another.
Mark Wright, — Security attendant